![]() In all of these situations, this is a failure to approve/authorize/process the transaction on the part of your issuing bank (vast majority causality) or the through the very capable, industry standard PayPal payment processing system. While rare, the latter most instance can occur, almost always with credit cards not based in the United States, where there is a security setting on the card that indicates processing requests from "all internet transactions". ![]() The most common reasons for this are that the credit card does not have enough balance on it to cover the order, that the card is expired, that there was an error in entering personal information (name, address, etc) and verification from your issuing card/bank declined it, or that your card is declining the transaction due to security settings. To receive email from the OwnHammer website, please log into your OwnHammer account, and in the My Account area update your email address to that of a mailbox not within the AT&T network.ĭuring the payment process, I am sent back to the website without order confirmation, nor are the files in my account.ī) What is the issue and how do I complete an order?ī) There is a 99.9999% chance you are generating a PayPal 10486 error. If you NEVER get ANY email from us it is almost guaranteed that you are using an AT&T based email address or In addition to crippling throttling speeds for http/https port traffic, in our observation through direct experience AT&T flat out blocks all email traffic from aforementioned large data centers as what appears to be a blind method of controlling spam.Īs mentioned above, we have tried working with them for years to resolve this issue, but the short of it is that they simply cannot or will not enact actions or policies that change this. entry, there is a small chance that your email is being filtered to spam or promotions containers by your email service and a very large chance that you have an AT&T/AT&T subsidiary based mailbox. The short answer is yes, the mail service is always up on the OwnHammer website. I never seem to receive any emails from the OwnHammer website (receipts, newsletters, password resets, etc). In the off chance that you are experiencing a slow download and are not using an AT&T based ISP, we recommend cancelling and restarting a slow file download. If you are having these issues, we encourage you to download the files from an alternate location that is not through the AT&T umbrella of services. Any attempts to manually whitelist our IP address seems to be overwritten by automated scripts, and the issue never resolves. As the OwnHammer dedicated server resides in one of the largest hosting facilities in Salt Lake City, we are subject to this descriminatory practice as an indirect casualty. With http/https traffic, the method applied is EXTREME throttling. Unfortunately, in our observation through direct experience their method of globally preventing/filtering spam is blindly blacklisting the IP subnets of larger hosting company's data centers. If you are experiencing unnaturally slow speeds on download, in our experience from over a decade of running the website there is a 99% chance that you are using an internet service provider from or subsidiary to the AT&T company. Is there another way I can purchase content?įirstly, it is an extremely, extremely rare occurence that server resources or bandwidth is peaking on the OwnHammer site, as numerous measures have been taken to prevent such conditions. I live in Turkey, and PayPal is not available in my country. If this causes issue, content via our partners ( Line 6 | Fractal Audio) may be accessible via different payment methods. In these instances, there is nothing that OwnHammer can do to alter these conditions, as they are set by PayPal, not OwnHammer.Īs of the most recent update of this post, we have had customers report this to be the case in the following countries/territories:Īs aforementioned in the previous FAQ entry, at the current time the OwnHammer website relies solely on PayPal for payment processing. This is entirely a requirement of PayPal, presumably either implemented as a precautionary measure on their part for fraud and accountability purposes, or due to imposed government policy requirement. With global cyber crime constantly on the rise, especially post-2020, PayPal in some nations/territories requires a PayPal account for all transactions despite the aforementioned Express API framework empoyed. The world is always changing, and not necessarily for the better.
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